What Is (Or is Not) a Group Conversation?

As a SpeakWrite typist, you are already familiar with identifying whether a job is a GC or not.  Remember, the most important guidelines are as follows:

  • To be considered a GC, there must be interaction between two or more voices.
  • Examples include: interviews, phone conversations, presentations where speakers continually interact, meetings among multiple people, etc.
  • A regular job (letter, memo, case notes, etc.) turns into a GC when there is a second voice and there are at least 10 seconds of interaction between the two voices.


Group Conversation Warning

Just because there is more than one voice in a job doesn’t automatically make it a GC.

Examples of jobs with multiple speakers that are not GCs include:

  • Voice mail messages (even if there are multiple messages in one audio).
  • Sermons, lectures, webinars, podcasts and other recordings where one or more voices are present but do not interact. (Please note, if the speakers in jobs like this interact, it may become a GC.  Open a Help Ticket to determine whether to handle it as a GC or not.)
  • Seminars or presentations with multiple speakers where there is no interaction between the speakers.
  • A regular job (letter, memo, case notes, etc.) where a second person interjects for less than 10 seconds.
  • Jobs with recorded voices or radio chatter which the speaker doesn't interact with.


Help Ticket

A Help Ticket must be opened if you have any doubt whether a job is a Group Conversation or not.  Do not transcribe anything while waiting for the Help Desk to respond, unless you are a PR or a designated GC typist.  If the job is determined to be a GC, you will have to delete everything you’ve typed since the point the job became a GC.


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