Punctuation in Group Conversations
Since group conversations are "live" recordings, you must add all appropriate punctuation.
Some appropriate punctuation in a group conversation is different than in a regular job, so please read these policies carefully.
For repeated words, pause words, false starts, stutters, etc., use commas to separate. | |
I, I, I went to her house yesterday, but she wasn't home. | She was, uh, going to come over, um, yesterday. |
When I was, when I went to her house yesterday, she wasn't there. | I, uh, you know, it was about 12:00 when I got home. |
Use appropriate punctuation when you use ****. If it comes at the end of a sentence or in a place where commas are needed, include that punctuation. | |
She said the ****, um, was wearing a red shirt. | The last time I saw him was last Monday at ****. |
Do not add symbols or words to measurements (like heights, dollar amounts, etc.) if they are not spoken. Type as spoken. | |
He was about 5, 7. He was about 5-7. (Either version is acceptable, but do not type 5'7" if the speaker doesn't say 5 feet 7 inches.) | I paid about 60 for the watch. (Do not type $60.00 if "dollars" is not spoken.) |
Do not use periods on incomplete sentences. Use dashes. | |
She said she was coming home, but yeah – | We didn't have – |
In addition to the guidelines above, regular punctuation policies will apply. Punctuation is sometimes overlooked in GCs, but it is very important to providing a polished final product to the client. |
Quotation Marks
Avoid going overboard with the use of quotation marks in GCs. Reserve these only for direct quotes. If a speaker is paraphrasing something that someone else said, there is no need to add quotation marks.
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