Broadcasts for Extra Help

We do our best to anticipate our workload and schedule typists appropriately to cover it. However, there are times when we receive a larger amount of work than our scheduled typists can handle. When this occurs, we send out broadcasts to welcome any available typists to help out.

These broadcasts come to you primarily by email, but they will also appear when you open up TypeEasy and when you log in to your Typist Dashboard.

Viewing Broadcasts

You can view broadcasts in any of the following places:

Email (check your spam folder if not in regular inbox)
TypeEasy pop-ups (temporary – you can only see the currently active/most recent broadcast)
Typist Dashboard

View a list of all recent broadcasts on your Typist Dashboard under Recent Broadcasts.

Broadcast Text Messages

You can also elect to receive broadcasts by text message. Simply visit the Preferences tab of your Typist Dashboard and opt in to Text Message Broadcasts.

If you select this option, any broadcasts that are sent will automatically be sent to your mobile phone as a text message, in addition to being sent normally by email. Be sure the phone number you have on file is a number eligible to receive text messages before opting in to this service.

Responding to Broadcasts

If you receive a broadcast and want to work, all you need to do is log in to TypeEasy as usual and set yourself "At Work". The system will then assign you a job. You can continue working as long as the system will assign you a job or until you decide to log off. When you are no longer able to work, you can complete and submit your last job. You are also allowed to submit as a partial as long as you follow SpeakWrite's guidelines for Partial Jobs.

You are not permitted to submit any job as a partial in order to pick up a better quality or different length job. It is NOT acceptable to submit partial jobs because you do not want to do them.

Do not answer a broadcast for extra help if you are seriously ill or unable to work to the best of your ability.

Schedule Lockouts

There may be times when we have extra work but are not quite busy enough to send out a broadcast. When this occurs, we will turn off "schedule lockouts". When lockouts are off, any typist is able to log in to pick up work, whether they are scheduled or not.

If you haven't received a broadcast but you are intersted in working, always check. When lockouts are off, you will see a message displayed at the top under "Items needing your attention".

Please note, the message above appears on your personal page any time we have schedule lockouts turned off. In other words, any time we allow all typists to log in whether they are scheduled or not, you will see this message. It does not always mean we have a ton of work and need a ton of help. That being said, you should still always feel free to log in and try to pick up some work when you see this message.

Bonus

Occasionally, we may have an excessive amount of work and not enough typists to handle it. To incentivize typists to log in and help out, we sometimes activate a Bonus rate. This allows typists who respond to broadcasts to receive a higher rate per word when typing during the Bonus period. If Bonus is turned on, you will be notified by broadcast. You will also always be notified when the bonus ends.

As explained in the OLH, Payment Policies, Bonus rates do not apply to group conversation or proofreading jobs, unless the text of the broadcast indicates otherwise. This is also true for Super Bonus rates. However, if there is a Mega Bonus being offered, group conversation jobs typed by GC Typists do receive the Mega Bonus rates.

There are a few different levels of Bonus that we utilize, depending on how busy we are and how much help is needed. The types of bonuses are listed in the table below along with the rate associated with each.

Name of Bonus	Rate per word
Bonus	.0055 per word
Super Bonus	.006 per word
Mega Bonus	.0065 per word