How to Retrieve PDF/Fax Jobs

When you accept a job, if there is a PDF instead of audio to be transcribed, you will see a notice like this:

After you have reviewed the job information and instructions (if any), click on the PDF tab.  This will automatically split the screen with the PDF on the left and the Word document on the right.  The menus and scroll bars work independently in each window.

If you would like to work from a printed copy instead of a split screen, you can click the printer icon in the fax window to print the document.  Then you can resume working in the Word tab alone.  

If you have trouble viewing faxes, follow the steps found at Cannot See PDF or Fax.

For tips on working with PDFs, see Viewing PDF.

Direct Fax Jobs

Some clients fax documents with a Direct Fax coversheet as seen below.  The system may assign such "direct faxes" to you for inputting the account number.  There is no compensation for entering the account number into the system; only for typing the fax itself.

A direct fax job will automatically be displayed in TypeEasy's "Direct Fax" tab, with the notification and a box for entering the account number in the left window, and the faxed coversheet from the client in the right window.

All you need to do is type the account number into the "Account Number" box in the left window.  Do not use spaces, dashes or breaks.  Always double check your work on this step.  Mistyping an account number can result in severe delays in the job being received and completed.

Once you enter the account number and double check it for accuracy, click the "Submit" button.

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