If instructed by Help Desk, please follow the steps for your version of Windows to perform a System Restore:
Windows 7 or Vista:
http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/
Windows 8 or 8.1:
http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc
Windows 10:
Windows XP:
http://www.howtogeek.com/howto/windows/using-system-restore-in-xp/
You'll need to choose a date in which these issues were not occurring.
If the issue is still occurring after going through these steps:
- Send your TypeEasy Logfiles (see Typist OLH).
- Open a help ticket and we will look into your issue further.
- In the help ticket please provide any steps you have taken to resolve the issue.