Training Overview and Guidelines

This section of the OLH will guide you through the training process.  If your question or concern is not addressed here, please send an email to Typist.Support@speakwrite.com for further assistance.

To proceed, please visit https://typist.speakwrite.com and login with your SpeakWrite user I.D. and password.  (This will be your email address and the password you selected when submitting your application.)

Step 1 – LMS Courses

The first step of training is to complete online courses in our Learning Management System (LMS).  Upon approval of your Work History, you should have received an email from SpeakWrite's Training system, Thinkific, with a link to set a password for our LMS account.  If you did not receive this email, please contact Typist.Support@speakwrite.com for a link to login.  

Note:  You MUST complete your LMS courses before completing your training jobs.  

Step 2 – TypeEasy Installation

Step 3 – Training Jobs

Before proceeding to the ten training jobs, it’s critical that you review the LMS courses and Online Help thoroughly to ensure you have a good understanding of our typing policies, as each of the jobs must be completed following our policies.  Please do not rush this step, as understanding our policies is a very important part of the process.  Unless the client indicates otherwise (through written instructions, verbal instructions or a client template), our default formatting should always be used.

After reviewing OLH and LMS courses, please proceed to the training jobs in TypeEasy.  The jobs will be available to you in order (for example, after you have completed and submitted Job 1, you will have access to Job 2, etc.).  They will not be reviewed until all ten have been received.  Please remember to submit the jobs early enough to allow time to make any corrections that may be needed before the account becomes disabled (30 days after the application was opened). 

To get started with the test jobs, log in to TypeEasy and click on Job 1 on the right side of the screen:

Refer back to Online Help and your LMS course as needed while working on the test jobs.

Test jobs must be free of spelling errors and typos, and completed using SpeakWrite policies in order to be approved.  Please treat each test job as though it will be sent directly to a client.

NOTE:  Three of the test jobs (1, 5 and 6) contain instructions for both English-language transcriptionists and Spanish-language transcriptionists.  For each of these three jobs, follow only the instructions for English trainees.  

If you are a Spanish-language trainee and have landed on this OLH page accidentally, please go to the Spanish Typist Help for more information about your training.

Tips for Training             

• The use of voice recognition software is not permitted in SpeakWrite work.
  
  
• Carefully review Job Information screen for client written instructions and word list before starting a job, and then again before submitting, to ensure that you haven't missed anything. Client instructions and word list spellings must be used, unless client asks for something different.
  
  
• Always reference the SpeakWrite Word List for spelling and formatting, unless client asks for something different.
  
  
• A help ticket must be submitted (and permission received) before submitting a job as no audio/ no fax.  Jobs should never be rejected (for any reason) without permission from the Help Desk.
  
  
• Automatic formatting (First Line Indent, paragraph indentation, automatic numbering, etc.) should never be used unless client asks for it or asks for a template which uses it. Make sure your Word Default Settings are set to help you avoid automatic formatting.
  
  
• Try working with show/hide turned on, so you can easily see your formatting marks.
  
  

If you have any questions, please email Typist.Support@speakwrite.com.

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