We are excited to announce the release of a brand-new version of TypeEasy. This version is entirely self-contained, meaning you do NOT need to own a copy of Word. It also rectifies some of the clunkier aspects of the old program and more seamlessly integrates with the updated Typist Dashboard.
We are thrilled to be able to share this version of the program with our typists. In the coming weeks, all typists will need to start transitioning to the new platform. The older version of TypeEasy will be decommissioned on September 1, 2023.
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Because this is a new program, we need your feedback! Use the Feedback link on your Typist Dashboard to share your thoughts with us. If you have suggestions for improvement or encounter technical errors in the program, please let us know. All feedback is welcome and will be reviewed in consideration for additional updates and improvements. You can also email feedback to Typist.Supervisor@speakwrite.com. For faster assistance with technical issues, open a help ticket. As updates are released, the Update Notes at the bottom of this page will continue to list new features, changes and bug fixes. |
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Tutorial of Downloading TypeEasy V2:
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FAQs:
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TypeEasy V2 eliminates a lot of the requirements the older version had. It can run on any Windows 10 or newer computer. You will no longer need to maintain Internet Explorer or a copy of Word. Instead, the program will run independently and contain everything you need. You will still be able to use your foot pedal and headphones as usual. (Note: Some foot pedals may no longer be compatible. Check out a full list of compatible foot pedals here.) Please note, TypeEasy V2 is not compatible with 32-bit computers or operating systems. If you experience problems with opening and running TypeEasy V2, first check to be sure you are using a 64-bit machine. |
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For specific questions about the new TypeEasy Version 2: email typist.supervisor@speakwrite.com For technical questions/installation help: See Troubleshooting FAQs below, then open a Help Ticket from your Typist Dashboard for more assistance. For general feedback/suggestions: use the Feedback link on your Typist Dashboard. |
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Troubleshooting FAQs:
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A variety of issues can occur when the program has been open for too long. If you experience glitches or technical issues, the first step is always to close and restart the program. It’s usually a good idea to restart your computer as well. This should clear up most issues. |
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If you have trouble with the audio skipping, repeating, etc., make sure you do NOT have the Proof button checked. The Proof button is not meant to be activated while you are typing. Any time you hit “backspace” while the Proof button is checked, it will cause the audio to skip back to that point and then repeat, even if you are still pressing Play on the foot pedal. Turn OFF the Proof button and see if the issue improves. If any issues persist, try restarting TypeEasy. |
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Some Unhandled Exception errors can occur without impacting your ability to work. Always try clicking Continue on the error message. If you are able to proceed, you do not need to worry about the error message. You may report it in a help ticket or an email to typist.supervisor@speakwrite.com with the details of when the error occurred so we can look into a possible resolution. |
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