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If instructed by Help Desk, please follow the steps for your version of Windows to perform a System Restore:


Windows 7 or Vista:


http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/


Windows 8 or 8.1:


http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc


Windows 10:


http://home.bt.com/tech-gadgets/computing/windows-10/how-to-fix-windows-10-problems-with-system-restore-11364008291943


Windows XP:


http://www.howtogeek.com/howto/windows/using-system-restore-in-xp/


You'll need to choose a date in which these issues were not occurring.


If the issue is still occurring after going through these steps:

  • Send your TypeEasy Logfiles (see Typist OLH).
  • Open a help ticket and we will look into your issue further.
  • In the help ticket please provide any steps you have taken to resolve the issue.



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