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Follow the steps below when you receive a job at the end of your shift and know that you will not be able to complete at least 10% of the job. 

  • Click the TypeEasy logo in the top lefthand corner of the screen.
  • Select 'Job Related Help Ticket'.
  • Type a short summary explaining why you are requesting that the job be requeued into the 'Summary' box.
  • Click the 'Access Ticket' button.
  • Type the explanation of why you are requesting that the job be requeued in the 'Enter Additional Information' box.
  • Click the 'Submit Additional Information' button.
    • Wait until the HD has approved the request. After a couple of minutes, you will see a message on the left side of the screen verifying that the job has been requeued and that TypeEasy has set your status to 'Not at Work.'
  • Log out of TypeEasy and shut it down. 


Help Ticket

If you are missing more than 30 minutes of a scheduled shift, please submit a schedule change ticket to remove yourself from the schedule.



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