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Note

Email for Clarification

If you do not agree with the help ticket response, or feel that it may have been wrong, you may email bettinaspanish.lefeld@speakwritesupport@speakwrite.com with a description of the problem and the related job number. 

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Because you will not be counting individual errors, we have developed a system to objectively rate jobs.  Follow the rubric below when determining how to assign the appropriate category on the rating sheet, and corresponding numerical rating in TypeEasy. (Remember, typists will NOT see the numerical rating.  They will only see the category selected.) 

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Category and Numerical Rating

Description

5

Great Work!

  • Very few or no errors present

  • No high priority errors

4

Satisfactory

  • No high priority errors

  • Limited moderate priority or other errors

  • Few or minor errors

3

Satisfactory

  • If any high priority errors are present, this is the highest possible rating.

  • No more than 1 or 2 high priority errors with few/no other errors.

  • A few moderate priority errors with few/no other errors.

  • Overall, decent work.

2

Needs Improvement

  • If multiple different moderate priority errors, this is the highest possible rating.

  • More numerous or significant errors.

1

Needs Improvement

  • Significant errors or multiple high priority errors

  • If multiple different types of high priority errors or multiple instances of the same highest priority error, this is the highest possible rating.

  • Extensive errors, especially careless ones

Rating Policies                               

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